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The Low-Income Home Energy Assistance Program (LIHEAP) Winter Crisis enrollment will begin on January 7 and run through March 15, 2025.

The Low-Income Home Energy Assistance Program (LIHEAP) Winter Crisis is designed to provide assistance to eligible households experiencing a home heating crisis across various fuel types, including Electric, Natural Gas, Propane, Coal, Wood, and Fuel Oil.

Applications will be accepted during the enrollment period, on a first-come, first-serve basis. Income eligibility for the program is up to and including 150% of the Federal Poverty Guidelines.

Eligible households can apply for a benefit that covers the minimum needed to alleviate the crisis, up to the maximum benefit. Households can reapply each time they experience a crisis until they reach their maximum benefit. The benefits are paid directly to the household’s fuel vendor.

Interested households should contact their local Community Services office to apply. Applicants will need to provide the following documentation:

  • Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.

  • Proof of all household’s (all members) income from the preceding month.

  • Most current electric bill, statement from your landlord if electric is included in your rent, statement from utility company if you participate in a Pre-Pay Electric Program.

  • The account number and name on the account for main heating fuel sources and electric bill.

Applicants requesting assistance for natural gas or electric must bring a disconnect/past due notice (example: past due notice, termination notice, final notice, or utility arrearage payment plan balance). If your rent includes heat, you must bring a copy of your lease and eviction notice. Applicants who participate in a Pre-Pay Electric Program must bring a statement from the utility company that shows they have 10 days or less of pre-paid electric service.

Assistance received during previous LIHEAP components does not affect household’s eligibility.

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services.

2024-2025 LIHEAP Winter Fact Sheet


Contact Info

Look up your local Community Services office on our locations page.
OR
Contact our Central Office:

Community Action of Southern Kentucky
921 Beauty Ave.
Bowling Green, KY 42101-6135
Phone: 270-782-3162 x175
Email: Bernadette Tardy
 btardy@casoky.org


This website is supported by Grant Numbers PON2 736 2400001904 and PON2-736 2400001811 1  from the ACF Office/CSBG/LIHEAP  within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the ACF Office/CSBG/LIHEAP.